Recente blogs uit October 2015

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How can the Public Sector deploy Big Data? - Sector

If there’s one sector that stands to profit greatly from developments in the field of big data, then it must be the public sector. The industry perspective `Smoother, Faster, Cleaner, Safer: How Big Data’s Driving the 21st Century City’ shows why. Public authorities are born data collectors. They have access to an unparalleled amount of information, from the most diverse … Lees meer »

China - Martial Arts School

Dancing in the BI landscape: which BI functionality to use and when? - Analytics

Don’t we all feel like dancing around in the BI space sometimes, when deciding what BI functionality to offer BI users? Dancing around in the sense that our BI users tend to ask for as much BI functionality as possible, thinking “at least I have it now”. Simply offering them all the functionality available is the easy option. Yet both … Lees meer »

grocery

Can technology bring us back to the days of grocers, butchers and tailors? - Customer Engagement

Did you know that it takes 12 positive customer experiences to make up for one unresolved negative experience ? No wonder then that ‘the customer experience’ is the next big thing, as confirmed by a recent Gartner survey (2014): by 2016, 89% of companies expect to compete mostly on the basis of customer experience – versus a mere 36% four … Lees meer »

People walking on office concourse

From a ‘cell’ to a chameleon: the evolution of HR! - Human Resources

On 15 September last, Bruno Mettling, Orange’s deputy CEO in charge of Human Resources and internal communication, presented his report on the ‘transformations of work in the digital age’ at the Ministry of Labour in Paris. The report contains 36 proposals to adapt the rules and the organization of ‘work’, as a way of better facing the digital challenges ahead. … Lees meer »